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Cancellation policy

Right of withdrawal

Cancellation policy

Right of withdrawal Sie haben das Recht, binnen 14 Tagen ohne Angabe von Gründen diesen Vertrag zu widerrufen. The withdrawal period is 14 days from the date, – on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered uniformly; – on which you or a third party named by you, who is not the carrier, took possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately; To exercise the right to cancel, you must inform us (Paradiso Italiano GmbH, Seewiesenstraße 4, 63768 Hösbach-Feldkahl, Telephone no.: 01741901565, e-mail address: [email protected]) by means of a clear statement (e.g. a letter sent by post). or an e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, although this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired. send. Consequences of revocation If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (with Exception of the additional costs resulting from the fact that you choose a different type of delivery than the cheapest one offered by us. standard delivery), without delay and at the latest within 14 days from the day on which the notification of we have received your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you will be charged for this repayment. We collect the goods. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to a defect in the goods, characteristics and functioning of the goods is not necessary handling of them. Reasons for exclusion or expiry The right of withdrawal does not apply to contracts – for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the customer is required. consumer or which are clearly tailored to the personal needs of the consumer; – for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded; – for the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which are supplied no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence; – for the delivery of newspapers, magazines or periodicals with the exception of subscription contracts. The right of withdrawal expires prematurely for contracts – for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery; – for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature; – for the delivery of audio or video recordings or computer software in a sealed package if the seal is broken after the delivery. delivery has been removed.

Sample withdrawal form (If you wish to cancel the contract, please complete this form and return it to us). – To Paradiso Italiano GmbH, Seewiesenstraße 4, 63768 Hösbach-Feldkahl, e-mail address: [email protected] : – I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*) – Ordered on (*)/ received on (*) – Name of the consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only for notification on paper) – Date (*) Delete as appropriate.

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